Zoho CRM → SMS.

Create the integration

In the portal → ERP Connections click Add, pick the Zoho preset, and copy the ingress URL. Or via API:

curl -X POST https://api.mobileapiconnect.com/v1/ingress \
  -H "Authorization: Bearer sk_live_YOUR_KEY" \
  -H "Content-Type: application/json" \
  -d '{"name":"Zoho CRM","preset":"zoho"}'

You'll get a URL like https://api.mobileapiconnect.com/v1/ingress/ig_AbC….

Know the field mapping

The Zoho preset reads these keys from the JSON Zoho sends:

If your payload uses different names, override them when creating the integration (toPath, textPath, refPath).

Add the webhook in Zoho

In Zoho CRM go to Setup → Automation → Actions → Webhooks → New Webhook (or use a Zoho Flow "Webhook" action):

• URL to Notify: your ig_… ingress URL
• Method: POST  ·  Type: JSON (raw)
• Body — map module fields to the preset keys:

{
  "mobile": "${Leads.Mobile}",
  "message": "Hi ${Leads.First Name}, thanks for your enquiry!",
  "id": "${Leads.Lead Id}"
}

Attach the webhook to a Workflow Rule (e.g. "when a Lead is created").

(Optional) Sign the request

Set a signingSecret on the integration; Zoho signs with header X-Zoho-Webhook-Signature and we reject anything that doesn't verify. Unsigned requests then get 401.

Test it

Trigger the workflow (create a test lead). The ingress responds 202 and the SMS goes out from your phone. Confirm in the portal → Messages or via GET /v1/messages.